Scaling Evidence-Based Practice (EBP) with Omni Family of Services
Challenge: Digitizing and Scaling a High-Touch EBP
The Together Facing the Challenge (TFTC) model is a vital, relationship-focused Evidence-Based Practice rooted in Treatment Foster Care. TFTC helps caregivers build positive parenting skills, shape new behaviors, and support youth on their healing journey by focusing on individual identity, family communication, and transition to adulthood.
While the TFTC model is highly effective across various settings (foster care, residential treatment, and outpatient services), its complex nature and reliance on traditional, high-touch, in-person training can make it costly to scale to new agencies and large caregiver groups. Omni Family of Services, the curriculum owners, needed an efficient way to expand the delivery, implementation, and fidelity of the TFTC curriculum without compromising its effectiveness.
The 3LS Innovations Solution: Modular Digital Integration
Omni Family of Services partnered with 3LS Innovations to transform the in-person curriculum into a fully digitized, mobile learning application. Our agile partnership focused on:
Modular Deconstruction: Our teams collaborated to break down the extensive TFTC manual and protocols into bite-sized, sequential digital lessons and learning activities.
Rich Content Development: We built a rich, engaging learning environment using a variety of formats, including custom content, images, videos, and interactive user activities to ensure maximum knowledge retention.
Mobile-First Delivery: We developed a mobile application that delivers the entire TFTC curriculum, allowing caseworkers and caregivers to complete the EBP training on their own time and at their own pace.
Impact: Real-Time Fidelity and Measurable Results
The resulting mobile app did more than just transfer content; it embedded the EBP directly into the user experience, enhancing both fidelity and coaching effectiveness:
Real-Time Data for Coaches: The app tracks and monitors user engagement with the bite-sized content and learning activities. This usage data provides TFTC coaches with crucial insights into which curriculum sections caregivers are mastering and which areas require extra support.
Always-On Support: Caregivers receive immediate, anytime support and resources directly through the app, helping them implement their knowledge in real-time during moments of need with the youth they serve.
Proven Effectiveness at Scale: With the system 3LS Innovations built, Omni Family of Services is now able to track usage, measure impact, and monitor results across a massive scale.
Result: Omni Family of Services achieved a scalable, high-fidelity delivery model for TFTC, ensuring consistent quality and maximizing the positive healing journey for youth and their caregivers nationwide.